Malteser International (MI) est l’agence internationale de secours humanitaire de l’Ordre souverain de Malte. Depuis plus de 60 ans, nous apportons des secours et un rétablissement aux personnes pendant et après des conflits et des catastrophes dans le monde entier. Les valeurs chrétiennes et les principes humanitaires constituent les fondements de notre travail. Dans plus de 30 pays d’Afrique, d’Amérique, d’Asie et du Moyen-Orient, nous soutenons les personnes dans le besoin, quelles que soient leur religion, leur origine ou leurs convictions politiques. Malteser International travaille au Nigeria depuis 2017. Dans le nord-est du Nigeria et plus précisément dans l’État de Borno, MI est actuellement actif dans le secteur WASH pour améliorer la vie de la population déplacée ainsi que des communautés d’accueil. Les activités WASH se concentrent sur l’amélioration de l’accès à l’eau potable, à l’assainissement et à l’hygiène. Elles comprennent la distribution d’articles non alimentaires, la solarisation des puits de forage, la réhabilitation des pompes manuelles, la construction de latrines et la promotion de l’hygiène. Malteser International applique ainsi une approche participative, sensible au genre et inclusive.
Job Summary
- The Case Worker oversees and coordinates all GBV activities in women and girls safe space (WGSS), assessing women and girls’ immediate needs, developing immediate care and treatment goals, implementing and monitoring women and girls ’care action plans.
Main Responsibilities / Tasks
- Provide support in the coordination and supervision of all the activities in Women and Girls Safe Spaces (WGSS)
- Maintain daily contact with the community based social workers/monitoring Officers to gather information on cases requiring support.
- Provide appropriate and timely case management by creating a climate of trust and care, conduct introduction and first intake assessment, case action planning and implementing the action plan steps, case follow up and case closure as per agreed standards
- Provide basic emotional support (based on the IASC MHPSS guidelines pyramid) for each case and for their close family members, as required
- Conduct individual assessments for the provision of material assistance, NFI and dignity kit or/and transportation costs for medical treatment, as required
- Refer clients to appropriate services and when necessary directly accompany them to different service providers
- Lead weekly internal case management meetings and make prompt reports/bring to the immediate attention any case of special/emergency needs to the Protection Officer
- Contribute to the service mapping assessment in the target areas and support the development of referral systems with different service providers
- Develop good relationships and coordination with service providers and community stakeholders to improve identification and provide adequate referral information
- Plan and conduct service awareness sessions with the Protection Officer and local NGO/CSO partner, where applicable
- Provide support to ensure accuracy of case documentations through proper filing and archiving of case management files to maintain data confidentiality
- Support the Protection Officer to prepare monthly report on activities and conduct site visits to verify and assess activity implementation and the quality of services clients are referred to identify and report gaps in the availability of services and quality of service provision for clients in the target areas
- Identify training needs of Protection Volunteers and community key gatekeepers and build their capacity
- Conduct duties in strict accordance with Malteser International code of conduct and protection Standard Operating Procedures (SOPs)
- Carry out any other duties as may be assigned by the Protection Officer
General
- Participate in office work with colleagues as a good team player
- Be an active role model for the population, by adhering to a healthy personal behavior and life-style
- Maintain a non-judgmental and supportive attitude towards colleagues and beneficiaries regardless of their background, political affiliation or religion.
- Take responsibility in representing Malteser International towards the local population, authorities and other (I)NGOs
- Adhere and respect Malteser International guidelines and codes
- Carry out additional tasks as reasonably requested by the supervisor
Requirements
- Degree or equivalent in Health, Public Health, Social Science or Social Work
- Minimum of 2 years solid experience in GBV Case management & Psychosocial Support
- Sound knowledge and Mastery of GBV Principle, case management steps and its application with reference to survivor centred approach
- Sound knowledge of PSEA and GBV SOPs
- Ability to multitask with minimum supervision.
- High sense of Initiative, analytical and independent decision making.
- Ability to read and write in English as well as (local language) is essential Conditions
Remuneration
- According to qualification and experience, insurance package
Note
- Kindly submit your application (CV, cover letter, copies of certificates and three professional references)
- Malteser International is an equal opportunity employer and welcomes applications from all people, regardless of race, color, ethnicity, age, gender, disability, confession, or origin.
