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POSTE 1 : Senior General Ledger Accountant
Principales responsabilités :
Key Responsibilities:
Support the implementation of global initiatives, develop and train team members for new migrated/ transitioned processes, if any
Perform Exchange rate calculation and revaluation process
Prepare, check and post monthly and quarterly financial reports in the FFR database
Review and analyze the details of FFR posted and be able to present the information to the leadership of FO.
Perform Account Allocation to support the detailed review of FFR.
Prepare and send a variety of reports, as needed by customers
Maintenance of SOPs and flow charts of GL processes
Analyze and Update NOs chart of accounts according with Field Financial Manual
Applicant Types Accepted:
Local Applicants Only
POSTE 2 : Accounts Payable Associate
POSTE 3 : Senior Systems Administrator
Key Responsibilities:
JOB DESCRIPTION & POSITION DESCRIPTION QUESTIONNAIRE
*All sections in red must be completed thoroughly.
Is this for new recruitment or revised JD for the incumbent? If there are no changes
in the Requisition Information section, you do not need to complete the section. ☒ New Job ☐ Revision
REQUISITION INFORMATION
Today’s Date
Vacancy Type
GC/RO Department – IA Recruitment
Job/ Job Title:
Sr. Systems Administrator
Hiring Manager (HM) Name
Edin Hasagic
Hiring Manager Title
IT Manager, Endpoint Device Management
Employee Category
Individual Contributor
Work Unit
Endpoint Management
Work Location
International
Contract Type
Local 2
Employee Type
Fixed Term, Full Time
Duration
2+ Years
Earliest Budgeted Start Date
Latest Budgeted Start Date:
Vacancy Details
Development (Field or Office)
Cost Centre
7500
Application Deadline Date
Position to be
Filled by Date
Designated Staffing Specialist
History of Position
Replacement
For P&C Use Only:
Hay Job ID
Hay Grade 14
Date Job Evaluated
FLSA Classification (USA Only) ☒ Exempt ☐ Non-Exempt
Job Code
OP Job Title Systems Administrator III-G
OP Job Code 14G18038
Section I – JOB DESCRIPTION/ PUBLICATION TEXT
PURPOSE OF POSITION
This Purpose of Position will be used in the WVI Careers site, and if applicable, advertisements. Please describe the role in 2-3 concise sentences. Focus on the core of what this role is supposed to achieve. Describe the purpose of this position and how this position contributes to achieving department objectives and the management and performance of others.
The senior System Administrator role is responsible to deliver and manage solutions on a global scale for maintaining, monitoring, and supporting endpoint management solutions. They will maintain technical standards/roadmaps and work closely with field staff to deploy. They will work on multiple projects as team leads and provide technical leadership to Systems Administrators. They perform troubleshooting for complex hardware, operating system software, and basic network problems. They will work with the Manager of Endpoint Management to help create and drive the overall strategy.
Systems Administrators and Engineers are responsible for the development and operations of secure and highly available global computing platforms. They design, install, maintain and upgrade the enterprise’s systems operating environment. They are also responsible for the ongoing reliability, performance, and support of the infrastructure. This includes monitoring systems, responding to problems, and planning for growth.
Individuals design and build the systems operating environment and infrastructure to meet business requirements. This includes servers, storage, and backup media. They monitor and optimize the performance of operating systems and applications such as Web, Windows, Linux, VMware, Active Directory, DNS, and DHCP. They maintain a secure systems environment by installing/maintaining security applications, managing access control mechanisms, and assigning user ids and passwords to authorize systems access. They also monitor automated system backup activities and execute contingency plans in case of system outages. Other responsibilities include providing operations support 24 hours per day, 7 days per week. They analyze console messages, diagnose system failures and take corrective action in order to ensure the continuity of operations. This job family provides system backup processing, manages off-site storage, and leads disaster recovery tests.
System Administrators and Engineers need good communication skills and must be able to work collaboratively with system users and other technical colleagues. Individuals work across all functional areas of the enterprise and use a strong customer service orientation to ensure that all requests and problems are resolved in a professional manner. They share their expertise and provide individual training and support to users. Systems Administrators and Engineers work with other technical staff and vendors to provide IT services to all customers.
MAJOR RESPONSIBILITIES
List statements describing the final results of this position and method of accomplishments, and how results/performance are reviewed and measured. Begin with the most important accountabilities.
% Time
Major Activities
End Results Expected
PROJECT PLANNING:
Leads or consults short- and long-term project planning efforts with team members, clients and other IT groups.
Develops cost/time estimates.
Documents discussion and agreements.
Project plans and timelines support the achievement of desired short and long-term results.
TECHNICAL REQUIREMENTS:
Works with systems engineer and Endpoint Manager to understand technical requirements for Mobile Device Management and Endpoint Management
Systems meet technical requirements.
DESIGN/DEVELOP:
Integrates solutions with other applications and platforms outside the framework.
System solutions are integrated with other applications and platforms.
MAINTENANCE:
Performs routine maintenance tasks for infrastructure systems such as backups, patch management, and hotfixes.
Develops strategies to manage the frequency of appropriate support package/patch application.
Monitors the health of systems and provides appropriate recommendations when required.
Maintenance performed for assigned systems in compliance with defined procedures.
Minimum downtime for assigned infrastructure systems.
ADMINISTRATION:
Coordinates and validates activities.
Manages user’s level of access to, systems platforms (EDM and MDM) and files
Administers the setup of new profiles, creates and updates access permissions, and maintains user accounts.
Installs configures and maintains system hardware and software components.
Maintains tracking and configuration documentation and plans.
Supervising the installation of system upgrades and service packs.
Determines if inactive accounts should be deleted.
Users have access to systems, servers, and files.
Infrastructure systems are maintained for optimal performance.
PERFORMANCE MONITORING:
Supervises the monitoring procedures and evaluates problems identified by team members.
Ensures that capacity workload modeling and availability analysis is performed.
Monitors system-operating capacity in terms of disk space, tape storage, memory, and CPU utilization.
Reviews performance and control reports.
Recommends settings changes to the operating system to improve performance and reliability.
Develops, maintains, recommends, documents, and supports tools and backend utilities to provide capacity planning management.
Appropriate system-operating capacity is available to meet user demand.
Analysis and recommendations for improved capacity and performance.
Analysis and recommendations for changes to procedures and controls for improvement of systems performance and reliability.
TESTING:
Leads or provides technical direction for the planning, designing, and execution of testing efforts.
Ensures that tests evaluate all possible impacts on the current infrastructure or application.
Testing efforts effectively evaluate all possible impacts on current infrastructure and application.
CONTINUOUS IMPROVEMENTS:
Recommends performance metrics.
Analyzes and reports on operational metrics to understand performance and ensure success in process improvements.
Continual process improvement for optimal system performance.
SYSTEM JOB SCHEDULING:
Translates business and technical requirements to develop automation specifications that span more than one business area.
Updates job schedule based on current priorities and special handling requests.
Ensures reliability and availability of platforms.
Schedules maintenance and repairs.
Jobs and maintenance are scheduled to ensure platforms are reliable and available based on business and technical requirements.
COMPUTER OPERATIONS:
Coordinates production job processing.
Ensures that maintenance procedures are executed.
Updates job schedule based on current priorities and special handling requests.
Operates computer hardware systems and related peripheral equipment.
Monitors systems on a 24×7 schedule.
Performs maintenance procedures.
Validates input and output data for completeness and accuracy.
Analyzes job processes and recommends improvements.
Reviews historical data for trend analysis.
Assigned computer hardware systems and related peripheral equipment are maintained to ensure minimal disruption to service.
Analysis and recommendations for performance improvements.
PRODUCTION SUPPORT:
Coordinates problem resolution among team members.
Documents, monitors, reports, and manages the resolution of systemic issues.
Works with Systems Engineers and Architects when issues appear systemic or cannot be resolved.
Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented.
Documents problem status and resolution.
Develops checklists and scripts for resolving routine problems.
Issues resolved efficiently and effectively to minimize disruption to users.
SECURITY:
Works with IT Security, where needed, in investigations and/or audits of systems.
Analyzes audit trails to detect systematic security violations.
Reports security issues when appropriate.
Ensures security requirements are adhered to.
Systems security is maintained and issues are identified quickly.
Adherence to security requirements.
BUSINESS CONTINUITY:
Administers archival activities such as installing, upgrading, configuring, scheduling, and monitoring, jobs.
Performs data image archiving.
Performs off-site storage procedures.
Verifies that system backups run successfully.
Recovery procedures are performed as required by established business continuity policies and procedures.
POLICIES, PROCEDURES, AND STANDARDS:
Ensures compliance with policies, procedures, and standards.
Compliance with established policies, procedures, and standards.
SERVICE LEVEL AGREEMENTS (SLAs):
Monitors production, outputs, and services to ensure that SLAs, and other quality metrics, are being met.
SLAs are met.
DOCUMENTATION/USER GUIDES:
Writes, reviews, and/or maintains technical documentation for production environments.
Ensures documentation is developed and maintained.
Appropriate documentation is available for production environments.
COMMUNICATIONS/CONSULTATION:
Supports and participates in the formal reporting of project status.
Communication of project status.
COACHING/MENTORING:
Provides coaching and guidance to team members.
Knowledge transfer and guidance to team members.
RESEARCH/EVALUATION:
Evaluates future technologies and make recommendations.
Understanding of future technologies and potential impact on the business and/or IT.
Recommendations for systems solutions that support business requirements.
KNOWLEDGE, SKILLS, AND ABILITIES
List education, knowledge & skills, licenses preferred, and all experiences required to perform this position in a fully competent manner.
Minimum education, training, and experience requirements to qualify for the position:
List academic requirements (if applicable), technical skills, or other knowledge required as a minimum qualification for this position.
Bachelor’s degree or technical Diploma degree/certificate holder or equivalent work experience.
Requires at least 5+ years of administering servers, desktop/laptop endpoints, and mobile devices in an enterprise environment.
Requires at least 5+ years of experience designing, configuring, and deploying solutions to laptops/desktops, mobiles/tablets, and server endpoints.
List additional work experience required as a minimum qualification for this position.
Typically requires 5-7 years of relevant information technology work experience.
Willingness and ability to travel domestically and internationally, as necessary.
License, registration, or certification required to perform this position:
If applicable, include language requirement(s) as a minimum qualification for this position.
Microsoft or AWS Relevant certification is an advantage.
ITIL v3 or v4 Certified
Effective in written and verbal communication in English.
Preferred Skills, Knowledge, and Experience:
List academic, technical skills or other knowledge preferred for this position.
Hands-on experience on BigFix Endpoint Lifecycle Management or equivalent to any Endpoint management solutions (BigFix, SCCM, In-tune)
Overall experience in administration, configuration, and design of IBM MaaS360 or equivalent to Mobile Device Management solution (Android and IOS devices)
Ability to handle different OS platforms (Windows, Linux, macOS)
Experience with automation tools and Scripts (Batch scripting, PowerShell etc.)
Experience working in Active Directory, Azure AD, GPO
Knowledge or familiarity with security compliance (CIS, PCI, or ISO 27001)
Experience in automation tools/platforms for packaging and deploying software, and security patches.
List additional work experience preferred for this position.
Experience in creating custom solutions and automation for software packaging and distribution.
Work Environment:
Include travel & work environment details.
Complete Travel and/or Work Environment statements if applicable.
- The position requires the ability and willingness to travel domestically and internationally up to 5% of the time.
CORE CAPABILITIES (see pages 9-11)
While all 13 core capabilities are expected of the role, to help the recruiters conduct more effective screening and interviewing of prospective candidates, please select the level for which they will interview. Then, identify a maximum of 3-4 priority core capabilities that are the most critical for this position.
Select one level. For older versions of Microsoft Word, double-click the checkbox, and then click “Checked” in order to select the checkbox.
☒ Individual Level
☐ Leadership Level
☐ Organisational Level
Select 3-4 priority core capabilities that are the most critical for this position.
☒ Achieving quality results & service.
☒ Practising accountability & integrity.
☐ Communicating information effectively.
☐ Thinking clearly, deeply & broadly.
☐ Understanding the Humanitarian Industry.
☒ Practicing innovation & change.
☐ Demonstrating Christ-centred life & work.
☐ Learning for growth & development.
☐ Maintaining work/life balance & effectiveness.
☒ Building collaborative relationships.
☐ Practicing gender & cultural diversity.
☐ Influencing individuals & groups.
☒ Understanding World Vision’s mission & operations.
Section II – POSITION DESCRIPTION QUESTIONNAIRE
ORGANISATIONAL STRUCTURE
Attach the organization chart(s) of the department/division with this position indicated in the chart.
Otherwise, create a chart below using position titles only.
☐ Organisation chart(s) are attached as separate document(s).
☐ Check if this position completes performance evaluation for all subordinates.
☐ Check if this position recommends the hiring or termination of subordinates.
WORKING RELATIONSHIPS
List and describe all contacts (do not include your direct supervisor or subordinates) required in order to efficiently accomplish this position. Begin with the most important contacts. Be specific (e.g. UN leaders, strategic directors, or subject matter experts from other NGOs, or other technical specialists from key arenas, etc.)
Contact
(within WV or outside WV)
Reason for Contact
Frequency of Contact
(Daily, Weekly, Monthly)
FREEDOM TO ACT
Describe decision-making responsibilities this position may have that do not require prior approval. Specify what actions are necessary in order to facilitate the completion of the specific tasks and how it is reviewed.
Describe any decisions making referred to a higher authority or that is controlled by policy. Indicate how the assignment is given, by what method (verbal or written), by whom, how often, how work is evaluated, and the type of guidance available.
Describe the most common way in which this position assigns work and how it is reviewed. Indicate how the assignment is given, by what method (verbal or written), by whom, how often, how work is evaluated, and the type of guidance available.
Major Challenges
Identify 2-3 of the most difficult problems this position might encounter. Distinguish between what is “typical” and what is “very challenging” and describe how these constraints/challenges can be resolved.
Challenge
Approach/Solutions
Interpersonal skills
Does this position require the ability to motivate, persuade, or convince others in order to achieve desired outcomes or success? If so, provide 1-2 typical examples.
1.
2.
Financial Responsibility
Please describe any financial measures that may impact this position. For example, the value of purchases made by a purchasing manager, average monthly accounts receivable figures for the credit manager, etc
DO NOT DELETE/CHANGE THE DIRECTIONS & GUIDELINES BELOW ——
Please note the content in the Job Description (JD) will be published externally for job postings on the WVI Careers site and (if applicable) used to create advertisements.
Remember to spellcheck the entire document for UK spelling. We don’t want the job title and JD published with typos!
Ensure the job title and JD wording are meaningful in the job market. If the job title or JD are abbreviated or World Vision (WV) centric, adapt them for the purposes of attraction and understanding.
For restrictive contexts, be keen to remove Christian identity language as appropriate.
Refer to the “JDPDQ_2.0_Example” for proper wording.
Other helpful guidelines are in this working web document: http://bit.ly/JDPDQ_Writing_Guidelines
Applicant Types Accepted:
Local and International Applicants (IA’s) Accepted
