Vivo Energy est une société néerlandaise de production, distribution et commercialisation de produits pétroliers. Elle est titulaire exclusive de la licence pour la production, la commercialisation des produits Shell en Afrique.
Vivo Energy Côte d’Ivoire is looking for an Indirect Channel Account Manager ( Lubricants Department)
Job Purpose:
- Manage the supplies, sales and marketing operations of the lubricants business and ensure profitability
- Implement the regional and group lubes strategy in South and East Zones.
Principal Accountabilities:
- Manage the B2C lubes business in the area to achieve bottom line results of the P&L such as Gross Margin, C3, Costs and volumes
- Be the Key Account Manager of Gold/Platinum customers
- Put in place suitable business controls frameworks to minimize risks to the business
- Increase Market Share and brand awareness.
- Increase the value of the account portfolio by generating additional C3 from existing accounts
- Convert prospects into active business.
- Ensure alignment of plans with the regional management of Key Accounts
- Ensure effective communication of these plans to all relevant stakeholders within the account
- Review and implement relevant value and brand led marketing initiatives in line with our CVPs
- Ensure prices, credit terms and limits are within guidelines held under the Manual of Authorities, whilst maximizing on sales and margin opportunities
- Ensure any contracts developed are signed off by the appropriate level of authority and that they are designed in line with Vivo Energy’s policy
- Have an in-depth knowledge of the key competitors in the Line of Business. Through an understanding of their strengths and weaknesses be able to exploit opportunities and respond to threats.
- Effectively use Sales 1st, Price Management, S&OP and Customer Promise processes and tools, to ensure Vivo Energy is providing the required level of service to Key Accounts.
- Develop and maintain Relationships with key decisions makers internally and externally
- Coordinate marketing initiatives & promote Lubricants brands through B2C channels with the objective of achieving the sales, margin and market share objectives defined for the segment within the prescribed time limits
- Reply to technical enquiries related to lubricants in B2C
- Define and implement proper channel structure to ensure CVP delivery to the end-customer and to optimize secondary distribution.
- Responsible of inventory and compliance control at points of sale.
- Responsible of the collection and update of accurate data about Distributors and POS,
- Manages/analyzes/monitors profitability of channel partners (including debit/credit issues)
- Develops and coordinates the reseller network, in accordance with the local Marketing plan.
- By means of periodic visits, maintains excellent relations with key active resellers and organizes channel activities in accordance with the local sales policy and the Marketing Plan.
- Negotiates with channel partners for the sale of lubricants, for the implementation of local communication actions, for point-of-sale events and for all actions that could increase sales and consignments.
- Controls supply quality, optimizes and monitors inventories and implements corrective actions.
- Active participation in the Sales & Operations Planning exercise for Lubricants
- Monitors competitor actions and reports information about field activities, prices, supply, products, promotions, merchandising and usages.
- Applies product referencing conditions in hypermarkets, shops etc. (Major Retailers) and negotiates implementation of actions aimed at increasing market share and value distribution (events, challenges, promotions, trade marketing, inventories, etc.).
- Be responsible and proactive in managing HSSE issues that affect the individual, the office/field environment, and customers
- Manage the used oil collection process for all B2C partners.
Key Challenges:
- Develop and maintain contact with all relevant stakeholders in VIVO Energy Côte d’Ivoire with a view to tap marketing opportunities and engender and foster goodwill and promote image of the company
- Continue to develop the lubricants business profitably in the light of increased competitive pressures.
- This is a sales job with a strategic Value to company: spend high share of his/her own time on the field and seek out new market information, opportunities, and customers/distributors.
- Ensure internal alignment between Sales, Marketing and S&D team and developing fit for purpose implementation programs & solutions.
- Develop Relationships with different levels at customer organization
- New channel development (IWS, OCC, Hyper market…)
- Management and development of the FWS sector (Light Vehicles and Trucks)
- Project development of : Road to market review, Spare part shops, Channel overview, Golden Store & Loyalty Program, Branding, Value proposition.
Requirements
Job Knowledge, Skills & Experiences:
- Graduate Bac+4/5 in Marketing/Sales/Engineering
- Significant Sales experience, with proven success in developing profitable business
- Track record of successful sales of lubricant applications
- Who has the proven interest and personality to build and maintain broad networks.
- Is a self-starter with strong communication skills at all levels
- Marketing, Finance, Operations and / or Business knowledge very much preferred.
- Strong interpersonal skills and able to build constructive relationship with customers and Distributors.