Search For Common Ground (Search) is an international non-profit organization that promotes conflict transformation. Search is a Belgian entity whose mission is to transform the way individuals, organizations and governments deal with conflict from confrontational approaches to cooperative solutions.
Search for Common Ground in Nigeria is looking to fill the opening for Project Interns for the operation of the Interactive Voice Response (IVR – Toll-Free Lines) System for Early Warning and Early Response (Ewer) Mechanism on the « Promoting and Protecting the Freedom of Religion and Belief » Project.
About Search
Search for Common Ground (Search) is an international nonprofit organization that promotes the peaceful resolution of conflict. Search’s mission is to transform the way the world deals with conflict, away from adversarial approaches and towards cooperative solutions, and help conflicting parties understand their differences and act on their commonalities. Search has been operational in Nigeria since 2004 in the Niger Delta, North East, and North Central. Search has established a permanent presence in Abuja as an operational base and all our Nigeria offices are currently supporting a host of programs with activities that include capacity building, dialogues, peace architecture, media programming, participatory theater, and collaborative joint activities.
Summary of Position
The successful candidate will have a unique opportunity to test academic knowledge in real-life scenarios, under the guidance of a highly professional team. The intern will further advance his/her knowledge in the program area and build interest in the operations of an INGO. S/he will also gain an understanding of the skills and knowledge required for success in a global workplace. The Project Intern will also develop decision-making and critical thinking skills, and increase confidence and self-esteem.
S/he will work under the direct supervision of the Project Manager and in close coordination with the Project team, and the EWER team.
Major duties and responsibilities
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- Receiving calls through the IVR system from project communities and providing accurate, satisfactory answers to their queries and concerns on Early Warning violations and threats within project locations.
- Manage and de-escalate situations involving violent conflicts in the project communities; offering real-time assistance and support to the necessary response unit(s) for short, medium, or long-term assistance.
- Call stakeholders to collate, inform and ascertain information periodically within their communities for further data analysis.
- Record all IVR calls from all six (6) geo-political zones for onward transmission to the database backup for storage.
- Collaborate and triangulate information with security agencies, and community influencers on any other relevant stakeholders.
- Provide feedback to the project manager and project team in real-time on early warning signals and/or events.
- Provide diligent, resourceful, and timely information to the Team for storage on the back-end database of the EWER System
- Be discreet with sharing sensitive security information with persons not authorized.
- Provide other necessary support to the team relating to the project.
- Perform any other task as may be assigned by the project manager
- Understands, explains and shares information on assigned tasks with accuracy and clarity to those assigned on deliverables.
- Demonstrate regular and consistent communication skills and frequency with supervisors, colleagues, security agencies, and all project locations.
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Qualifications Essential:
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- Minimum of Bachelor’s Degree in Mass Communication, Political Science, Conflict and peacebuilding studies, international relations, Sociology, Psychology, or related fields; or any other relevant degree.
- Previous experience is an advantage but not required: Had volunteered with Search or any other INGO and understands Search’s ethics.
- Proficiency in using Microsoft office software: MS Word, Excel, PowerPoint, Outlook, etc. is required.
- Excellent analytical and report-writing skills;
- Experience working in a conflict environment is a plus.
- Ability to work independently in a fast-paced and often demanding environment.
- Flexibility in terms of office hours.
- Written and spoken fluency in English is required. Proficiency in Hausa, Igbo, and Yoruba languages is an added advantage.
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You are expected to be competent in:
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- Accountability: Being accountable and passing on accountability foe’s actions and those of colleagues and the organization.
- Attention to detail: The ability to process detailed information effectively and consistently
- Quality of work: Work is performed accurately, neatly, and on time. Work is consistent, and complete, and requires minimal checking and correction.
- Initiative: The ability to recognize and create opportunities and to act accordingly. Rather starting something than waiting passively for it to happen.
- Learning Ability: The ability to absorb new information readily and to put it into practice effectively
- Organization of Work: Manages his/her time effectively and takes initiative, finding innovative ways to get the job done. Demonstrates self-reliance and resourcefulness
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Duration of Internship
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- The internship duration of Six months
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Intern Allowance
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- The intern will be eligible for a daily stipend of NGN 2,500 for each working day. Payment will be made at the end of the month for the days worked. SEARCH is not liable for any payments, insurance, or other liability beyond this allowance.
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Location of Assignment
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- The locations for the position are Abuja, Nigeria.
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To apply:
Interested candidates should send the following to our Career Portal
Current resume
Cover Letter (which includes expectations of compensation)
Please compile your cover and resume into one document as the system only has the functionality to upload two documents per application. Incomplete applications will not be accepted. Applications received after the 9th of January, 2023 may not be considered.
Only applicants invited for an interview will be contacted. No phone calls, please.
website: www.sfcg.org for full details of our work.
As job descriptions cannot be exhaustive, the position holder may be required to undertake other duties that are broadly in line with the above key responsibilities.
Only applicants invited for an interview will be contacted. No phone calls, please. Please see our website www.sfcg.org for full details of our work. All Search Employees must adhere to the values: Collaboration- Audacity – Tenacity – Empathy – Results. In accordance with these values, Search enforces compliance with the Code of Conduct and related policies on Anti Workplace Harassment, Protection from Exploitation and Abuse, Child Safeguarding, Conflict of Interest, and Anti-fraud. Search is committed to safeguarding the interests, rights, and well-being of children, youth, and vulnerable adults with whom it is in contact and to conducting its programs and operations in a manner that is safe for children, youth, and vulnerable adults. Search for Common Ground does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. View our code of conduct here and our privacy policy here.
Les descriptifs de pouvant ne pouvant être exhaustifs, le titulaire du poste pourra être amené à entreprendre d’autres tâches qui correspondent globalement aux responsabilités clés ci-dessus.
Seuls les candidats invités à un entretien seront contactés. Pas d’appels téléphoniques s’il vous plaît. Veuillez consulter notre site Web www.sfcg.org pour tous les détails de notre mission.
Tous les employés de Search doivent adhérer aux valeurs de Search : Collaboration- Audace – Ténacité – Empathie – Résultats. Conformément à ces valeurs, Search fait respecter le code de conduite et les politiques connexes sur la lutte contre le harcèlement au travail, la protection contre l’exploitation et les abus, la protection des enfants, les conflits d’intérêts et la lutte contre la fraude. Search s’engage à préserver les intérêts, les droits et le bien-être des enfants, des jeunes et des adultes vulnérables avec lesquels elle est en contact et à mener ses programmes et ses opérations d’une manière qui soit sûre pour les enfants, les jeunes et les adultes vulnérables.
Search for Common Ground ne fait pas et ne doit pas faire de discrimination fondée sur la race, la couleur, la religion (croyance), le sexe, l’expression de genre, l’âge, l’origine nationale (ascendance), le handicap, l’état matrimonial, l’orientation sexuelle ou le statut militaire, dans aucune de ses activités ou opérations.
Consultez notre code de conduite ici et notre politique de confidentialité ici.
