Plan International recrute pour ces 2 postes (22 Juin 2022)

Informations sur l'Emploi

Titre du Poste : 2 postes

Lieu du Travail : Mali

Description de l'Emploi

POSTE 1 : Sponsorship Officer CO

L’ Organisation

Plan International est une organisation humanitaire et de développement indépendante (organisme caritatif/à but non lucratif/de bienfaisance – sélectionnez le terme approprié pour votre public clé) qui fait la promotion des droits des enfants et de l’égalité des filles.

Nous sommes convaincus du pouvoir et du potentiel de chaque enfant. Mais cela est souvent étouffé par la pauvreté, la violence, l’exclusion et la discrimination. Et ce sont les filles qui sont les plus touchées.

En collaborant avec les enfants, les jeunes, nos défenseurs et nos partenaires, nous essayons d’obtenir un monde juste, en abordant les causes des obstacles que les filles et tous les enfants vulnérables doivent surmonter.

Nous soutenons les droits des enfants de la naissance à l’âge adulte. Et nous permettons aux enfants de se préparer et de réagir aux crises et à l’adversité. Grâce à notre portée, notre expérience et nos connaissances, nous favorisons les changements dans la pratique et la politique au niveau local, national et global.

Depuis plus de 85 ans, nous bâtissons de puissants partenariats pour les enfants et nous sommes actifs dans plus de 75 pays.

ROLE PROFILE

Title Sponsorship Officer CO
Functional Area Sponsorship
Reports to Sponsorship Support Manager
 

Location

 

CO

 

Travel required

Frequent visits to the field
Effective Date July 1st 2022 Grade C2

role PURPOSE

[A concise statement, capturing the primary reasons that this role exists and a clear articulation of the context of the role. How will this role contribute to creating lasting change for children?]

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  • Support the SSM in the implementation of the Sponsorship commitments
  • Manage the Child Data system
  • Manage the Sponsors requests
  • Coordinate Sponsors’ visits to the field
  • Ensure monitoring of the Country Sponsorship budget in collaboration with the SSM

Dimensions of the Role

[This section provides a summary of the size and authority of the post. It covers the size of the budget held, the numbers of direct reports, other key stakeholders who may depend on it, the type of communication required, the external representation involved and the reach of the role.]

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  • No staff report directly to this position.
  • The area of responsibility is limited to the Country Office with operational interaction with the NOs and PUs.

Accountabilities

[This section is critical for clarifying expectations of the role, providing the framework for its relationship with colleagues and providing areas of accountability against which performance can be managed.

This should include a series of brief statements that define the end results required. E.g. drive, contribute, identify, manage, responsible for, advise/coach, build, develop, provide, conduct, oversee, establish, participate etc.

Statements should ideally be worded so that they will lead to thoughts of measurement.  For example, it is better to state something like « achieve maintenance standards » than « undertake maintenance ».  The former leads to a measure against the maintenance standards.]

Caseload Management

– Ensure country caseload tallies with the Country green sheet at the end of each month

– Follow up new enrolments with the field to respect the Plan business rule of having 64% girls newly enrolled.

Implementation of the Sponsorship commitments

– Support the Program Units for timely and quality production of the Sponsorship Communication items

– Ensure a close follow up of Sponsorship production to ensure all commitments are met every month

– Ensure training of Sponsorship staff and partners/service providers in all Sponsorship matters

Sponsorship budget management

      • Prepare the Country Sponsorship annual budget in collaboration with the SSM
      • Ensure monitoring/oversight of the Sponsorship budget in collaboration with the SSM and the PU Sponsorship Officers
      • Follow up with the Administration department the acquisition of material purchases for Sponsorship

Management of the Sponsorship softwares

      • Ensure training of Sponsorship staff and partners/service providers on the Child Data functionalities and the CDPet
      • Ensure the successful implementation of the Child Data different updates
      • With the collaboration and support of the IT staff, ensure all calls are logged to GHD related to issues encountered with the system.

Managing National Office Inquiries (NOI)

  • Ensure a close follow up with the PUs to ensure timely responses to NOIs
  • Provide quality and timely responses to NOIs
  • Dispatch NOI responses especially letters to the NOs

Information on SC death

  • Share  death notifications coming from the field with the NOs in time and ensure that the related cancellation documents are produced
  • Screen the cancellation documents  sent out by the PUs for conformity  or/and to make sure that the announcement was previously shared by the related PUs

Managing Sponsors’ visits

  • Update the Visitors’ information Guide ( VIG) each year to be in line with Plan’s new policies whenever relevant
  • Coordinate with the NOs to ensure all processes and requirements related to the Sponsor visits are followed
  • Ensure good coordination with the field to have successful sponsors’ visits.
  • Ensure the visit reports are  sent out in time to the NOs
  • Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships

[This section refers to people inside and/or outside of the organisation that the post-holder needs to have contact with, and why. This should include virtual presence.]

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      • CLT : Low
      • PIIAMs : Medium
      • PIIA Sponsorship Officers : High
      • Sponsorship partners/service providers : High
      • NOs: High
      • ICTM : Medium

Technical expertise, skills and knowledge

[This section details the skills, knowledge and expertise the postholder will be required to demonstrate in doing the job well.

This should include clear levels of technical expertise and skills that support our work at national, international, and global level.]

Essential

  • Please add the minimum requirements that an applicant must possess before being considered.
  • Bachelor’s degree in English, Social Sciences, Development field or related studies
  • Working experience in Sponsorship is an asset
  • Be conversant with  computer and internet : Microsoft Office including Word, Excel, Outlook email, , Childdata, CDPet )
  • Fluent in English and French
  • Data analysis and management
  • Knowledge/understanding of NO operations

Dealing with Problems:

Complexity of problems handled & the degree of investigation, analysis, & creative thinking required to solve them

  • Ability to deal with sensitive Sponsor requests or complaints
  • Ability to deal with complex situations arising from contradictory or late sensitive information on Sponsored Child
  • Ability to handle any Sponsor dissatisfaction that may arise from SC/Family visits
  • Capacity to manage cases of Unannounced Sponsor visits
  • Capacity to manage technical issues related to the Sponsorship software
  • Capacity the handle multiple  requests from the Sponsorship staff and partners
  • Good skills in planning and monitoring sponsorship production

Desirable

  • Please include those requirements that are desirable.

Skills and behaviours

  • Decision making:  Sound judgment and decision-making in complex situations
  • Self-awareness and resilience: Remains calm and positive under pressure and in difficult situations
  • Building relationship : Builds relationships in order to influence others
  • Negotiation : Is prepared to look for a win-win solution and knows when to compromise for the sake of long term harmony
  • Communication : Is comfortable and confident speaking and presenting issues to colleagues at all levels, internally and externally; Communicates in a manner appropriate to the audience/listener – is expressive and engaging
  • Facilitation and training
  • Problem solving:  Ability to find a root cause of a problem, weighing different possible solutions and applying the one which works the best
  • Strategic thinking and innovation

Plan International’s Values in Practice

We are open and accountable

  • Promotes a culture of openness and transparency, including with sponsors and donors.
  • Holds self and others accountable to achieve the highest standards of integrity.
  • Consistent and fair in the treatment of people.
  • Open about mistakes and keen to learn from them.
  • Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

  • Articulates a clear purpose for staff and sets high expectations.
  • Creates a climate of continuous improvement, open to challenge and new ideas.
  • Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
  • Evidence-based and evaluates effectiveness.

We work well together

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

  • We empower our staff to give their best and develop their potential
  • We respect all people, appreciate differences and challenge equality in our programs and our workplace
  • We support children, girls and young people to increase their confidence and to change their own lives.

Physical Environment

[In this section, state “typical office environment”, or conditions such as “must work outside in an extremely hot and humid climate”. Also note if any protective equipment is required.]

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Frequent visits to the field

Level of contact with children

[Please delete as applicable]

Lieu de travail: Bamako

 

Se rapporte au: Sponsorship Support Manager

 

Date limite: Les interessés peuvent faire acte de candidature en clioquant sur postuler au plus tard le 05 Juillet 2022

POSTULEZ ICI

POSTE 2 : Alumni Coordinator Sponsorship

ALUMNI COORDINATOR JOB DESCRIPTION

ROLE PROFILE

Title  Alumni Coordinator Sponsorship
Functional Area Sponsorship
Reports to Sponsorship Support Manager
Location Travel required Yes
Effective Date Grade C2

role PURPOSE

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And its girls who are most affected.

Working in over 70 developing countries globally, Plan International strives for a just world that advances children’s rights and equality for girls. We engage people and partners to:

  • Empower children, young people and communities to make vital changes that tackle the root causes of discrimination against girls, exclusion and vulnerability.
  • Drive change in practice and policy at local, national and global levels through our reach, experience and knowledge of the realities children face.
  • Work with children and communities to prepare for and respond to crises and to overcome adversity.
  • Support the safe and successful progression of children into adulthood

Our values were developed in close collaboration with staff across the organization, and were approved by the Members’ Assembly in June 2016, meaning they apply across the whole of Plan International.  A set of values defines what is important to us. Our values outline how we should work to secure the change we want to see in the world and to achieve our purpose (in italics above). They support the ambitious long-term goals set by our purpose statement, and guide how we can contribute to achieving the ambitious goals in our current Global Strategy, 100 Million Reasons.

SUMMARY OF THE POSITION

The Alumni Coordinator plays a key role in developing and strengthening the Sponsorship Alumni association in the country.

The holder of the position assists in building a relationship with former sponsored children and programme participants (aged 18 to 24 and 25 and above), and to provide administrative support for the team, a key role in developing and strengthening relationships.

The Alumni Coordinator also provides support to the Sponsorship Support Manager and Head of Programmes for all aspects of alumni relations delivery, including the production of publications, e-communications, data management, event management, and volunteer stewardship.

Dimensions of the Role

The Alumni Coordinator will be responsible for leading the testing and further development of ideas for a Plan International Alumni Network for former sponsored children and programme participants (aged 18 to 24 and 25 and above).

The Alumni Coordinator will:

  • Identify what alumni want to advocate and campaign for gender equality, and their ideas for how to use media to do this in an effective way.
  • Work with the Alumni Networks in WACA to decide what they want to test as an ‘Alumni Network’.
  • Create an approach for how to grow the network and engage more Plan International Alumni.
  • Engage and collaborate effectively with other Alumni Networks and youth movements in WACA and MEESA for alignment and consolidated efforts to increase impact in the achievement of children’s rights and equality for girls.
  • Build the Alumni Network – on board the current network of Alumni to a new online platform / group, for example a private Facebook group.
  • Manage groups created on social media and create a synergy and interaction among the groups;
  • Lead the prototype, pilot of ideas tests and research, with support from the Plan International Country Office, WACA HUB Sponsorship / Influencing teams and Innovation Team. This may include activities such as trainings and crowdsourcing ideas from Alumni on global and country specific problems and issues
  • Sharing opportunities with the group – such as local job opportunities, capacity building opportunities.
  •  Trailing virtual collaboration among Alumni Networks in other African countries or COs where the Alumni Network has been set up (if desirable).
  • Efforts to increase impact in the achievement of children’s rights and equality for girls.
  • Analyse results and feedback from the Alumni and share the findings with the project team.
  • Share ideas and input to a proposal for how we can use media to engage more young people on gender equality.

Accountabilities

The Alumni Network Coordinator is responsible for the following:

Alumni Relations Support

  • To respond to requests and queries from Alumni relating to alumni services and activities.
  • Maintain and update content within the alumni pages and website, including service, event and news updates and contribution to the creation and updating of alumni profiles.
  • Promote Sponsorship Alumni networks and services via online social networking sites such as the Plan International’s own site, LinkedIn, Twitter and Facebook, and to develop new ways of leveraging these methods of engagement.
  • Undertake mailings to alumni as required.
  • Liaise with Sponsorship Alumni to encourage further Plan International Sponsorship Alumni interaction and engagement.
  • Provide support to Sponsorship Alumni volunteers regarding their offers of help to Plan International, for example with visits, guest lectures and engagement with supporter/private donor recruitment and the community experience.
  • Creating an approach of how the network can grow and engage more Plan International Alumni members.

Information Management

  • To maintain the database of alumni information, including personal contact details and employment information, in line with the data protection regulations.
  • To record feedback and ongoing communications and capture relevant data.
  • To produce statistical information on alumni as required
  • Collate, record and monitor event attendance, also carrying out follow-up action and referrals
  • Provide relevant information to the Sponsorship Support Manager in relation to alumni contributions in terms of time and expertise;
  • Contribute in the collection of success stories and cases studies as well as engaged photos collection for the regional project team members.
  • Key relationships

Internal:

  • Excellent working relationships will need to be built with Country Director, Sponsorship Support Manager, CO Alumni coordinators and youth engagements, WACA Regional Alumni coordinator, Sponsorship team members and with WACA staff as applicable.

External:

  • Sponsorship alumni, sponsorship stakeholders and donors

Qualification, Technical expertise, skills and knowledge

Education/Professional Background:

A degree in communication, public relations, journalism, gender studies, social sciences, development studies or related field from a recognized institution.

Essential

  • Fluent in English /French
  • Able to work with colleagues in the WACA and MEESA region as applicable
  • IT and digital skills (able to use Microsoft Office and social media channels)
  • Ability to manage Social media groups
  • Strong communication skills
  • Innovation mind set (curious, flexible, open to new ideas and changes in direction as required)
  • Problem solving skills
  • Passionate about gender equality and social impact
  • Organised and proactive
  • Leadership attributes
  • Willingness and ability to travel within PIIAS for field visits as required
  • Ability to facilitate difficult discussions with various stakeholders – including on young people’s social issues affecting them.

Desirable

  • Former Plan International Sponsored Child or Programme Participant
  • Experience coordinating or leading a group or community
  • Experience managing a budget
  • Interest in creating multimedia content (videos, images, animations)
  • Present/speak about gender equality and inclusion with gravitas and passion, and in a manner that people can relate to and understand in their local context.
  • Strong team-building and motivational skills.
  • Ability to inspire others and bring them around a common agenda.

Skills

  • Facilitation, coaching and training experience
  • Influencing, representational and advocacy skills, and excellent communication skills including a high level of written and spoken English
  • Proven ability to develop project proposals and concepts
  • Excellent networking and partnership building skills
  • Research, analytical and problem solving skills
  • Good communication, facilitation and report writing skills
  • Strong team-building and motivational skills
  • Strong negotiating, strategic thinking and influencing skills.

Attitudes and Behaviours

  • Ability and willingness to adapt and change, while maintaining the strategic vision
  • Inclusive of others – gender sensitivity and inclusion of those with special needs
  • Willingness to adapt to country specific needs and policies (CLT’s)
  • Demonstrates clear respect to all and especially children without discrimination
  • Ability to develop, motivate and coach and mentor others
  • Promotes high quality gender programs
  • Having initiative and able to work independently
  • Communicates clearly and effectively on gender and inclusion issues

Physical Environment

The incumbent will be based in _________________. Regular field travel will be required to rural and remote locations.

Level of contact with children

Low contact

GENERAL ACCOUNTABILITY

Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Ensure staff understand Plan International’s commitment to driving a feminist agenda within the organisation, and the ambition for gender equality and gender transformative leadership is embedded in our value- based leadership framework.

Plan International’s Values in Practice

We are open and accountable

  1. Promotes a culture of openness and transparency, including with sponsors and donors
  2. Holds self and others accountable to achieve the highest standards of integrity
  3. Consistent and fair in the treatment of people
  4. Open about mistakes and keen to learn from them
  5. Accountable for ensuring we are a safe organisation for all children, girls & young people.

We strive for lasting impact

  1. Articulates a clear purpose for staff and sets high expectations
  2. Creates a climate of continuous improvement, open to challenge and new ideas.
  3. Focuses resources to drive change and maximise long-term impact, responsive

to changed priorities or crises

  1. Evidence-based and evaluates effectiveness.

We work well together

  1. Seeks constructive outcomes, listens to others, willing to compromise when appropriate
  2. Builds constructive relationships across Plan International to support our shared goals
  3. Develops trusting and ‘win-win’ relationships with funders, partners and communities
  4. Engages and works well with others outside the organization to build a better world for girls

and all children.

We are inclusive and empowering

  1. We empower our staff to give their best and develop their potential
  2. We respect all people, appreciate differences and challenge equality in our programs and our workplace
  3. We support children, girls and young people to increase their confidence and to change their own lives.

Lieu de travail: Bamako avec des deplacements frequent sur le terrain 

 

Se rapporte au: Sponsorship Support Manager

 

Date limite: Les interessés peuvent faire acte de candidature en pliquant sur postuler au plus tard le 05 Juillet 2022

L’application anticipée est encouragée, car nous examinerons les demandes tout au long de la période publicitaire et nous nous réservons le droit de fermer l’annonce en avant la date limite de dépôt des candidatures.

Une série de contrôles préalables à l’embauche seront effectués conformément à la politique de Plan International sur la protection des enfants et des jeunes.

En tant qu’organisation internationale de développement communautaire centrée sur l’enfant, Plan International s’engage pleinement à promouvoir la réalisation des droits de l’enfant, y compris leur droit à la protection contre la violence et les abus. Cela signifie que nous avons des responsabilités particulières envers les enfants avec lesquels nous entrons en contact.

Plan International croit que dans un monde où les enfants font face à tant de menaces, il est de notre devoir de veiller à ce que nous, en tant qu’organisation, fassions tout ce qui est en notre pouvoir pour assurer la sécurité des enfants. Nous ne devons en aucun cas contribuer à nuire aux enfants ou à les mettre en danger.

Plan International mène une politique d’égalité des chances et encourage activement la diversité en accueillant des candidatures provenant de tous les domaines de la communauté internationale.

POSTULEZ ICI

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