Maersk Line ou Maersk SeaLand est une société danoise de transport international de conteneurs et la plus grande filiale opérationnelle du groupe Maersk, un conglomérat commercial danois.
POSTE 1 : Area BCO Manager
Opportunité
Would you like to be part of a value driven, commercially oriented international environment where we enable global trade every day? As the Area BCO Manager, your role will be a bridge between operations and finance, proactively preventing issues that impact PnL accuracy and health metrics. You will add value to the bottom line by lowering financial exposure, addressing revenue leakage, and improving internal controls
KEY RESPONSIBILITIES:
Guardian of the PnL and financial health
•Monitors and drives actions to ensure accurate gross profit is reflected in the PnL, at total entity/country level down to job/shipment level
•Coordinates improvements on upstream issues impacting job costing and financial transparency, working closely with FINOPS colleagues and ensure correct usage of approved material codes
•Actively oversees and drives improvements on financial risk and exposure originated from operational processes impacting receivables and payables
•Makes final validation of monthly accruals and overall result.
Bridge between Operations and Finance
•Ensures file management controls are followed and that a proper mindset on Revenue Assurance and Standards is in place.
•Oversees key operational processes by ensuring quality, accuracy, completeness and timeliness of revenue and cost are updated in system by execution teams.
•Review the use of ‘to-be-deactivated’ and incorrect material codes & liaise with MMD team for support to switch to correct codes
•Perform Risk and Compliance assessment as required in the RICC Manual, within BCO scope. This also includes actively supporting effective resolution of audit findings.
•Local ICB&ICP anchor resolving open and aged items in line with the timelines.
Proactively prevent issues
•Discovers gaps in existing process to prevent negative impacts on PnL accuracy and financial health, avoiding potential audit findings.
•Identifies risks on new service offerings and processes and review with other functions to mitigate/reduce/avoid.
•Works together with CX in the implementation of new customers to avoid pitfalls in the future process to ensure customer satisfaction while safeguarding potential financial exposure.
Add value to the bottom line
•Act as business partner to CX/FINOPS and Area Management to identify and drive resolution of revenue/costs leakages
•Focus on loss making and underperforming businesses, providing insights on reasons behind it and solutions on how to turnaround
•Collaborate actively with CX/FINOPS to find improvements in upstream process which leads to lower financial exposure.
WHO WE ARE LOOKING FOR:
someone with:
- Bachelor’s degree in finance/economics
- Thorough understanding of and 5+ years’ experience in the business to be able to drive performance and value.
- Strong understanding of processes within relevant products and services
- Result-driven, strong logical & analytical capacity
- Well organized with high attention to detail.
- Leadership experience
- Team player, can act with teams regionally, locally as well as the GSC
- Can work independently
- Good communication and interpersonal skills, strong integrity
- Experience working in a challenging, fast paced and changing environment dealing with a lot of different tasks at the same time.
- Skilled in written and spoken English and French (Portuguese will be a plus).
- TMFF, CUBE, FACT and BW knowledge will be a plus
If the above information sounds good to you, please apply by clicking on the “Apply Now” button on the top of the page.
POSTE 2 : CX Agent – Landside Transport/CHB Exec.
Opportunité
Maersk is offering you an exciting global career at the forefront of world trade. Working with the best people in a global team culture with future growth opportunities in an industry that has a significant impact on the world economy.
We’re proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day.
As the landslide transport Execution you will be charged with Building strong relationships with customers to gain an understanding of
their business, delivers excellent customer service and maximizes sales
opportunities.
Key Responsibilities:
- Planning deliveries (local and Transit)
- Ensure systems timely and accurate update to enable Purchase Order creation and vendor payment
- Support vendor manager (locally)
- Communicating with vendors and transit stakeholders
- Plan and execute operations as per the requirements of customers and the organization
- Provide regular/timely updates reports on all executions
- Avoid as much as possible the costs absorption. If it happens, consolidate all the cases on a weekly basis and analyze the reasons, suggest actions for improvement
- Exercise “constant care” as best policy and be committed to Maersk quality concept.
- Any additional task related to the position
Requirements:
- Bachelor’s Degree
- 3 years’ experience in Logistics and Services,
- Excellent stakeholder management and communication skills
- Detailed Oriented
- Very organized, proactive, and dynamic
- Understanding of the local market landscape
- Excellent analytical mindset, able to work with data in excel
- Cost conscious
- Fluent In English & French
POSTE 3 : Employee Relations Specialist
Opportunité
We’re taking a big step on this journey, carrying out a vital mission: support our employees, so they can best support our customers.
We are in need of a versatile employee relations specialist, who would play a critical role in developing and maintaining trust between an organisation and its employees. Likewise, would align organisational strategy with employees’ needs and would help develop effective people practices.
More so, the employee relations specialist would focus on creating and delivering people practices which develop – and maintain – positive working relationships between an organisation and its people. Working closely with unions and employee representatives and would need to ensure that people practices are fair and transparent.
We Offer
We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.
We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high performing teams.
Key responsibilities
• Support in establishing a positive and engaging workplace culture by effectively facilitating and resolving employee relations matters.
• Provide day-to-day advice and counsel to managers on a wide range of employee relations issues including progressive counselling, performance management, company policies and procedures.
• Serve as a trusted advisor to Managers and HR team, consult, advise, coach, educate and provide decision making support to the business on a variety of employee relations issues.
• Identify and recommend strategies to address current and future employee relations and retention needs.
• Mitigate risk by ensuring compliance with APM Terminals policies & local labor laws.
• Evaluate and review employee related decisions in response to employee concerns.
• Identify, analyse and implement resolutions to complex and sensitive issues in a timely and professional manner.
• Lead and conduct investigations regarding potential misconduct and policy violations.
• Support the outcome of cases throughout partnership with the business.
• Support the organization with legislatively compliant implementation of initiatives.
• Use metrics to highlight trends and develop strategies to foster positive employee relations.
• Make recommendations based on assessment of trend and root cause analysis.
• Assist in executing certain collective bargaining and/or union activities, including agreements.
• Mediate any issues of conflict that may have been escalated due to differences between management; union and employees.
• Track and ensure compliance against labor legislative requirements and conditions of employment.
• Maintain a database of key contacts, important to the work of employee relations.
• Observe social, economic and political trends that might ultimately have an effect upon the organization, and make recommendations to enhance the company’s image based on those trends.
• Act as a liaison for senior management on community issues and affairs, advising them of sensitive and/or important issues for the community, and recommending plans of action, when appropriate.
• Manage relationship with external labor providers ensuring that such providers are legislatively compliant.
• Avoid labor disputes through the establishment of good relationships between all stakeholders.
We are looking for
• Require a university degree in Human Resources Management or related discipline.
• Minimum of 4-6 years Human Resources/Employee Relations experience.
• Experience working in a Union environment as a spokesperson for negotiations, grievance proceedings and proactive in day to day labor relations management.
• Knowledge of Compensation and Reward Philosophies.
•Ability to anticipate issues/needs and to work proactively to address them.
• Comprehensive knowledge in employment, employee relations practices and principles, and current laws impacting human resources.
•Sound analytical, critical thinking, problem-solving and negotiating skills, with the ability to understand broad HR issues and to resolve conflict situations.
• Thorough understanding of investigative methods and principles.
• Thoroughly knowledgeable in various international labor relations standards.
• Demonstrate leadership and management skills.
• Demonstrate ability to work effectively with all levels of employees.
• Possess strong negotiation and analytical skills.
• Demonstrate ability to exercise discretion and good judgment, and to understand the effect of decisions overall in the company.
• Ability to handle confidential company and employee information with complete discretion.
• Require advanced verbal and written communications skills in English, in addition to effective interpersonal skills.
POSTE 4 : Employee Relations Specialist
Opportunité
We’re taking a big step on this journey, carrying out a vital mission: support our employees, so they can best support our customers.
We are in need of a versatile employee relations specialist, who would play a critical role in developing and maintaining trust between an organisation and its employees. Likewise, would align organisational strategy with employees’ needs and would help develop effective people practices.
More so, the employee relations specialist would focus on creating and delivering people practices which develop – and maintain – positive working relationships between an organisation and its people. Working closely with unions and employee representatives and would need to ensure that people practices are fair and transparent.
We Offer
We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.
We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high performing teams.
Key responsibilities
• Support in establishing a positive and engaging workplace culture by effectively facilitating and resolving employee relations matters.
• Provide day-to-day advice and counsel to managers on a wide range of employee relations issues including progressive counselling, performance management, company policies and procedures.
• Serve as a trusted advisor to Managers and HR team, consult, advise, coach, educate and provide decision making support to the business on a variety of employee relations issues.
• Identify and recommend strategies to address current and future employee relations and retention needs.
• Mitigate risk by ensuring compliance with APM Terminals policies & local labor laws.
• Evaluate and review employee related decisions in response to employee concerns.
• Identify, analyse and implement resolutions to complex and sensitive issues in a timely and professional manner.
• Lead and conduct investigations regarding potential misconduct and policy violations.
• Support the outcome of cases throughout partnership with the business.
• Support the organization with legislatively compliant implementation of initiatives.
• Use metrics to highlight trends and develop strategies to foster positive employee relations.
• Make recommendations based on assessment of trend and root cause analysis.
• Assist in executing certain collective bargaining and/or union activities, including agreements.
• Mediate any issues of conflict that may have been escalated due to differences between management; union and employees.
• Track and ensure compliance against labor legislative requirements and conditions of employment.
• Maintain a database of key contacts, important to the work of employee relations.
• Observe social, economic and political trends that might ultimately have an effect upon the organization, and make recommendations to enhance the company’s image based on those trends.
• Act as a liaison for senior management on community issues and affairs, advising them of sensitive and/or important issues for the community, and recommending plans of action, when appropriate.
• Manage relationship with external labor providers ensuring that such providers are legislatively compliant.
• Avoid labor disputes through the establishment of good relationships between all stakeholders.
We are looking for
• Require a university degree in Human Resources Management or related discipline.
• Minimum of 4-6 years Human Resources/Employee Relations experience.
• Experience working in a Union environment as a spokesperson for negotiations, grievance proceedings and proactive in day to day labor relations management.
• Knowledge of Compensation and Reward Philosophies.
•Ability to anticipate issues/needs and to work proactively to address them.
• Comprehensive knowledge in employment, employee relations practices and principles, and current laws impacting human resources.
•Sound analytical, critical thinking, problem-solving and negotiating skills, with the ability to understand broad HR issues and to resolve conflict situations.
• Thorough understanding of investigative methods and principles.
• Thoroughly knowledgeable in various international labor relations standards.
• Demonstrate leadership and management skills.
• Demonstrate ability to work effectively with all levels of employees.
• Possess strong negotiation and analytical skills.
• Demonstrate ability to exercise discretion and good judgment, and to understand the effect of decisions overall in the company.
• Ability to handle confidential company and employee information with complete discretion.
• Require advanced verbal and written communications skills in English, in addition to effective interpersonal skills.