SOS Villages d’Enfants, fondée en 1949 par Hermann Gmeiner, est la plus grande organisation non gouvernementale au monde axée sur le soutien aux enfants et aux jeunes sans protection parentale ou risquant de la perdre.
Poste 1 : Regional Ombuds – Consultancy
SOS Children’s Villages International is the umbrella organization for the global federation of SOS Children’s Villages. As a non-governmental social development organization, we support children without parental care and families in difficult living conditions through services in care, education, health and emergency relief, and we advocate for the rights of children and young people, in alliance with a great diversity of partners. We work in 136 countries and territories, reaching over one million children, young people, families and caregivers each year.
To support us with this important responsibility we are now looking for a committed:
REGIONAL OMBUDS
(F/M)
Location: Dakar or Lomé
Type of contract: Consultancy
Mission:
The Regional Ombuds and the rest of the SOS Ombuds Office (i.e., National Ombuds, other Regional Ombuds) work independently regarding management and accountability, but they have to align to the SOS policies and processes. The Regional Ombuds position is contracted by SOS CVI, but accountable to the Ombuds Board, in a consulting and independent role to ensure the Ombuds is a stable resource with sufficient oversight and focus.
The Regional Ombuds is to provide checks and balances to SOS Safeguarding systems at the national and regional levels. The Regional Ombud’s main role is to support the National Ombuds in determining solutions at the local level, ensure relevant training for Ombuds personnel, and define and communicate trends to SOS CVI, SOS National Director, SOS National and Regional Child Safeguarding Teams and Member Association Boards.
The SOS Ombuds Office is carried out with a rights-based approach in accordance with the Convention on the Rights of the Child (1989). Developed with input from children and young people, the Ombuds Office functions on the fundamental principles of independence, impartiality, confidentiality, and informality. Honouring these principles are critical to the success of the Ombuds Office.
The Regional Ombuds serves as a designated independent consultant providing informal and confidential support to National SOS Ombuds in resolving inquiries at the national level.
The Regional Ombuds will provide advice, guidance, and support to the National Ombuds so they have the knowledge and skills required to be successful in their role. The goal is to promote fairness of process and successful conflict resolution within SOS Children Villages Member Associations through the Ombuds Office fundamental principles.
Main Activities:
- Ensure that SOS procedures and policies were adhered to by the SOS Child Safeguarding Team;
- Look at the concerns, communication challenges, and find solutions in a timely manner with accurate and helpful information;
- Apply SOS processes and help navigate between SOS and external processes and systems as defined by national legislation and policy;
- Refer to appropriate SOS departments, local agencies, legal advice, mediation, and/or community resources when appropriate;
- Oversee fair and equitable treatment
- Train, manage, orientate, and support all National Ombuds within the Region about the Ombuds role and responsibilities, using the SOS Ombuds Master Charter
- Where inquiries or trends evidence the need, give recommendations to SOS on child-friendly and staff-friendly policies, trainings, and processes within the Region.
- Develop and maintain a confidential database that tracks concerns and issues
- Identify and communicate relevant regional trends within SOS programmes, services, and personnel and submit recommendations to Regional Management, Regional Child Safeguarding Team and the Global Ombuds, as appropriate, while maintaining the confidentiality of the Ombuds Office.
- Works with the National Ombuds and the Regional Child and Youth Network LAAM (when is in place), to collaborate with children and young people’s representatives to ensure their views and feedback influence and lead to improved Ombuds services.
Requirements:
- At least Bachelor’s degree in a relevant area such as law, social work, psychology, sociology, child rights, youth work or psychosocial wellbeing.
- Five years demonstrated experience as an Ombudsperson or closely related role in child safeguarding or child rights.
- Experience in management and leadership.
- Advanced French and English level
- Highly skilled in managing people and building effective teams across numerous cultural contexts
- An open-hearted, honest, and kind person who respects and understands children and young people
- Educated with knowledge of children’s rights, safeguarding and related issues, including local, national and international laws, conventions, declarations and regulations.
- Responsible and courageous to defend children and their rights, to offer support, to be impartial while also advocating for and with children and young people.
- An attentive listener with good observational skills and strong communication skills
- Strong ability to oversee, develop and facilitate effective trainings, orientations, and ongoing support workshops for Ombuds Office personnel and the Ombuds scale up programme.
- Motivated to visit and spend time with children and young people to build trust and understand SOS’ programmes
- Committed to sharing information in accessible ways, to seriously consider children and young people’s views and feelings, while also ensuring careful consideration of their best interests, especially when making decisions.
- A problem solver, adviser, and an influential mediator to resolve referrals from the National Ombuds and Regional CSG promptly and effectively
- Committed to respect confidentiality and to act independently and impartially without bias
- Calm, patient, humble, flexible, and non-violent
We offer
- Satisfying and stimulating work
- Remote and in-person work arrangements
- The opportunity to work for an NGO that is a member of a recognized international network.
- Possibility to make significant, positive contribution
- In accordance with the organisation’s child protection policy, this position will be subject to applicable background checks, including criminal record checks
What We Stand For: **
SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, which promotes its core values, and prevents and addresses child abuse and exploitation. We strongly condemn all forms of child abuse and exploitation, be it within or outside of our organization, and always respond to any case of proven, alleged or attempted abuse within our sphere of influence according to its nature. Efforts ensure that mechanisms are in place to raise awareness, aid prevention, encourage reporting and ease response. They range from human resource development actions such as training and counselling to measures such as suspension, dismissal, and legal action
SOS Children’s Villages is committed to creating and maintaining a safe working environment for our staff, the children and young people and the communities that we work for. The organization prohibits harassment, exploitation and abuses by or of any employee, supervisor, manager, child, young people, community, contractor, applicant, or other individual with whom SOS Children’s Villages employees come into contact by virtue of their work. All employees are expected to carry out their duties in accordance with our prevention and protection against Sexual Harassment, Exploitation and Abuse policy.
In addition, SOS Children’s Villages apply a zero tolerance concerning any fraud situation. The organization does not charge a fee at any stage of the recruitment process.
If you are interested by this position, please send your application with your CV, your Cover Letter highlighting how your experience contributes to the role and how you will support the implementation of this project, your past 3 professional referees, the copy for your diplomas, your criminal records and a financial offer by October 25th 2022 at the latest.
Poste 2 : Sub-Regional Safety and Security Advisor
SOS Children’s Villages International is the umbrella organization for the global federation of SOS Children’s Villages. As a non-governmental social development organization, we support children without parental care and families in difficult living conditions through services in care, education, health and emergency relief, and we advocate for the rights of children and young people, in alliance with a great diversity of partners. We work in 136 countries and territories, reaching over one million children, young people, families and caregivers each year.
To support us with this important responsibility we are now looking for a committed:
Sub-Regional Safety and Security Advisor (Sahel)
(F/M)
Location: Lomé or Dakar (with 50% travel to Burkina Faso, Mali and Niger)
Mission:
Reporting directly to the Regional Head of Safety and Security for West, Central and North Africa (WCNA), the Sub-Regional Safety & Security Advisor (hereafter referred to as the Advisor) is responsible for overseeing the security and risk management processes in our National Associations in Burkina Faso, Mali and Niger while ensuring transparency, accountability and the efficient and proper use of organizational resources.
Tasks and Responsibilities:
Lead People
- Provide matrix leadership and develop a network of national security focal points.
- Drive SOS security capacity across the organization through transparent communication and effective stakeholder management.
- Serve as ultimate accountable for delivery of security strategies including guard force performance.
- Ensure adequate communication on security issues across the program locations and IRO_WCNA
- Provide advice and respond to training needs to develop staff safety and security competencies
Protect the Organization
- Update and implement security strategies across all national organizations.
- Investigate and monitor security incidents to include instances of fraud.
- Lead the development and review of security plans and procedures including contingency and crisis response plans, severe incidents, and standard operating procedures.
- Undertake regular security assessment missions to all program locations across the Sub-Region.
- Monitor the reporting and data gathering of security incidents and generate analysis/reports on security trends.
- Build a professional culture of candor and integrity.
Manage Empowering Relationships
- Establish and maintain effective working relationships with key external stakeholders in the Sahel Sub-Region.
- Live the humanitarian values (neutrality, impartiality, independence & humanity) in interactions with external stakeholders.
Develop and Innovate
- Ensure professional development and continuous awareness of developments in the security profession.
- Seek to apply learning and other innovation to safety and security program.
Requirements:
- At least five years of security management experience at a national level and higher;
- University degree with formal training in the security field;
- French language proficiency with some English language capacity;
- The ability to travel up to 50 percent of the time;
- Possess strong integrity, emotional intelligence and communication skills;
- Knowledge of functional leadership in global organizations;
- Positive working attitude and ability to work under high pressure; and
- Pro-active and self-motivated to learn and acquire additional competences needed for the job.
We offer
- Diverse, creative and challenging opportunities in an international working environment
- Possibility to make significant, positive contribution
- Competitive compensation package and excellent development opportunities
- In accordance with the organisation’s child protection policy, all employment is subject to applicable background checks, including criminal record checks
What We Stand For: **
SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, which promotes its core values, and prevents and addresses child abuse and exploitation. We strongly condemn all forms of child abuse and exploitation, be it within or outside of our organization, and always respond to any case of proven, alleged or attempted abuse within our sphere of influence according to its nature. Efforts ensure that mechanisms are in place to raise awareness, aid prevention, encourage reporting and ease response. They range from human resource development actions such as training and counselling to measures such as suspension, dismissal, and legal action
SOS Children’s Villages is committed to creating and maintaining a safe working environment for our staff, the children and young people and the communities that we work for. The organization prohibits harassment, exploitation and abuses by or of any employee, supervisor, manager, child, young people, community, contractor, applicant, or other individual with whom SOS Children’s Villages employees come into contact by virtue of their work. All employees are expected to carry out their duties in accordance with our prevention and protection against Sexual Harassment, Exploitation and Abuse policy.
In addition, SOS Children’s Villages apply a zero tolerance concerning any fraud situation. The organization does not charge a fee at any stage of the recruitment process.
If you are interested by this position, please send your application with your Resume, your Cover Letter including 3 professional referees, the copy for your diplomas and your criminal records by October 16th, 2022 at the latest.
Only successful candidates will be contacted.
Female candidates are strongly encouraged to apply.
