The International Rescue Committee (IRC) helps people affected by humanitarian crises to survive, recover and gain control of their lives. Founded at the call of physicist, humanitarian, and refugee – Albert Einstein in 1933, the IRC is now at work in over 40 crisis-affected countries as well as communities throughout Europe and the Americas. We deliver lasting impact by providing health care, helping children learn and empowering individuals and communities to become self-reliant, always seeking to address the inequalities facing women and girls.
We are committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships, and most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
Job Overview
Are you passionate about IRC’s mission, making a positive impact and seeing an improvement in people’s lives? Then join us! The Senior Director, People & Culture – Crisis Response, Recovery, and Development Department (CRRD) will lead an international People & Culture team of dedicated professionals located around the world. The CRRD Department operates in over 40 countries with more than 18,000 employees and an additional 20,000+ contingent staff.
It is an exciting time to join IRC’s new People & Culture Organization, as we are in the process of integrating the work of our Human Resources, Gender Equality, Diversity and Inclusion (GEDI) and Safeguarding teams under one organizational mandate to collaboratively drive our People & Culture Delivery Strategy and create a positive and inspiring workplace culture.
The Senior Director, People & Culture will develop and lead a highly effective, strategic People & Culture team across IRC’s 6 regional units (Asia, East Africa, Great Lakes, Latin America, Middle East, West Africa), Emergency & Humanitarian Action Unit, and Technical Excellence team to ensure the organization has the structure, culture and talent needed to deliver on global program goals and effectively serve its clients. This individual is a core member of the CRRD senior leadership team, and serves as strategic partner, advisor, and coach with a particular focus on ensuring a safe and welcoming culture for all people, organizational performance, and efficiency and effectiveness of work processes.
Major Responsibilities
• Lead People & Culture for CRRD, including the collaborative development of strategic plans in the areas of succession and workforce planning, talent acquisition, talent management, employee relations, compensation & benefits, employee engagement, and people analytics, all fully infused with a deep commitment to employee well-being, safeguarding, and equitable and inclusive practices.
• Serve as CRRD senior leadership’s focal point for the department’s People & Culture annual strategic goals.
• Lead the development of a comprehensive approach to ensure CRRD staff experience IRC’s full suite of Staff Care and Safeguarding; Learning and Development; and Gender, Equality, Diversity & Inclusion commitments.
• Evaluate, build and facilitate People & Culture functional capacity and service delivery for CRRD in collaboration with the CRRD P&C Leadership Team.
• Promote the IRC Way, the values that are critical for a safe and inclusive work environment and reinforce our commitment to the well-being and duty of care of all colleagues
• Lead, empower and mentor direct reports, including communicating clear expectations, co-creating performance objectives, providing regular and timely constructive performance feedback, and supporting their overall well-being and professional aspirations.
• Advise, counsel and/or lead, where appropriate, large or complex Employee Relations matters in partnership with IRC’s Employee Relations and Ethics & Compliance Unit
• Travel to all regions as and when needed to provide in-person leadership, support, technical trainings and/or management of special projects
• We are an organization that is continually growing and changing, and the responsibilities of this role will reflect these shifts over time.
Key Working Relationships
Position Reports to: Dual reporting line to Chief Human Resources Officer and SVP, CRRD
Direct Reports: 8-10+ senior, experienced P&C professionals, the majority at Director level
Key Internal Relationships:
• CRRD Senior Management Team, Regional staff, Country Directors and HQ staff
• Global P&C team across all of the HQ functional teams and at the regional and country level
Key External Relationships: INGO counterparts; legal counsel; P&C associations and networks
Job Requirements
• Fifteen+ years of progressive professional P&C-related experience with a minimum of 5 years at a regional level
• Genuine commitment to fostering equity, inclusion and belonging in the workplace, with experience in establishing a supportive workplace for under-represented groups and accelerating their professional development
• Experience supporting groups of 1,000+ employees at multiple organizational levels, cultures and locations within a regional or global environment required
• Experience in emergency response, conflict zones and/or humanitarian aid sector preferred
• Demonstrated success in supporting key senior management and building strong, trusted relationships
• Excellent management and leadership skills including coaching, mentoring, and performance management
• High degree of comfort and successful track record supervising in matrixed environments
• Skilled in collaborating with operational and technical focal points to ensure organizational best practices are represented in work
• Broad knowledge and experience across the spectrum of People & Culture competencies
• Ability to work, manage, and meet deadlines in a fast-paced environment; exceptional problem-solving and decision-making skills needed
• Superb inter-personal, written and verbal communication skills with ability to collaborate across countries, cultures, and departments required
• Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support
• Excellent analytical, project management and organizational skills including detailed work planning and superior time management skills
• Fluency in Arabic, French and/or Spanish is advantageous
• Ability to travel globally up to 25% of the time, occasionally on short notice
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, Equality, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons.
COVID-19 Vaccination Requirement:
In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).
Commitment to Diversity and Inclusivity:
IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
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