Le Groupe Nokia recrute pour ce poste (21 Février 2023)

Informations sur l'emploi

Titre du Poste : Field Competence Support Engineer

Niveau Requis : Diplôme universitaire supérieur

Année d'Expérience Requise : 5 ans

Lieu du Travail : Nigéria

Description de l'emploi

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. 

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

 

 

 

 

 

The team you’ll be part of

The pandemic has highlighted how important telecoms networks are to society.  Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

MEA NI Deployment Services team is looking for highly motivated and talented individuals to join our team of first-class Professionals.

The Field Competence Support Engineer acts as the technical subject expert on all field activities, supporting the Deployment Services internal or external teams to ensure the technical quality level is reached according to contractual obligations (scope of work, SLAs)..

What you will learn and contribute to

As part of our team, you will:

  • Drive the customer project acceptance strategy for field acceptance part incorporating relevant references from relevant stakeholders.
  • Improve and further develop customization and documentation of technical procedures, test protocols, configuration guides, Method of Procedures (MOPs), Detailed Level Procedures (DLPs), provisioning appropriate work instructions for field tools and measurement equipment.
  • Lead by being the first technical point of contact during the execution of the telecom implementation activities, ensuring rapid solution to the reported issues.
  • Perform analysis of root causes on process output and deliverables seeking for productivity, quality and cost improvements.
  • Guide other field functions and sourcing/offer preparation contributing to installation solution, definition of scope of work, Request for Information (RFI), Request for Quote (RFQ) process; assessing technical capabilities of suppliers.

 

 

 

 

 

 

 

 

  • Independently prepare and execute product and workmanship trainings and certifications for subcontracted or internal resources according to the Training and Certification Delivery Model.
  • Interface with relevant stakeholders regarding supplier performance evaluation, providing input-related to technical evaluation.
  • Hold regular meetings with teams in order to understand upcoming resource needs for ongoing and new projects.
  • Hold regular meetings with vendor leaders communicating larger resources needs, upcoming training needs as well as address vendor deficiencies.
  • Develop and drive continuous improvement/automation and digitalization initiatives

Your skills and experience

You have:

  • Solid Technical background in various technologies (Fixed Network, IP, Optics, other transport techno’s, etc…)
  • At least 5 years Field Technical work experience on IT / Telecom Projects experience
  • Proven track record of Fixed Networks. IP and Optics Complex Project Deployments.
  • Certified on Fixed Networks, IP, Optics or related technology (CCNA, CCNP or equivalent) will be considered a plus
  • English fluent (oral and written)
  • Excellent Communication, Presentation and Public Speaking skills.
  • Customer Focus and a good team player

It would be nice if you also had:

  • Able to manage activities under pressure and critical deadlines
  • Financial knowledge
  • Problem solving and decision-making skills
  • Advanced level expertise with the Microsoft Office Suite (Excel, PowerPoint, Word, Project)

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation

 

 

 

 

 

 

 

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

 

 

APPLY HERE