Baobab is a financial services group with operations in seven countries on the African continent and one province of China. The total assets of the Group are around EUR 900 million. Via its subsidiaries, Baobab provides financial services to half a million micro entrepreneurs and small businesses, fulfilling its mission of broadening access to financial services among those underserved by traditional banks. Our global range of products includes microloans, savings solutions, transaction and daily banking services as well as mobile payments, buy-now-pay-later plans and digital nano loans. Our 4,000-team members’ work together to make financial services more accessible, inclusive and transparent. For more information, visit our website
Under the guidance of the Head of Infrastructure, you are responsible for implementing, maintaining, supporting, developing and designing communication networks.
Responsabilities
Configure and install Group network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, service integration)
LAN, WAN and Cloud infrastructures Network configuration and management of Baobab Group and subsidiaries
Management of security policies, changes, users, access, QoS, site to site VPN, service integrations, Disaster Recovery Plan of subsidiaries
Direct and recommend Network configurations and improvements to the subsidiaries IT personnel
Monitor performance and ensure system availability and reliability
Monitor system resource utilisation, trending and capacity planning
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
Provide Level-2/3 support and troubleshooting to resolve issues
Follow-up solutions and projects with the subsidiaries IT personnel
Training on the technologies used to the subsidiaries IT personnel and team Network staff, Drafting of LLDs, technical guides, weekly reports of support operations, Project management and delivery
Select and implement security tools, solutions, policies, and procedures in conjunction with the company’s security team
Liaise with vendors and partners (ISP, solutions vendors, Baobab Group partners, ..) and other IT personnel for service, solution integrations or problem resolution
Professional and Technical skills
BS degree in Computer Science or related field with at least 5 years of experience in IT production infrastructure/environments
CCNA or higher
Experience with Cisco Meraki
Experience with Cloud Networking and Security preferably AWS
Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
Solid understanding of the OSI or TCP/IP model
Hands-on experience with monitoring, network diagnostic and network analytics tools
University degree in Computer Science or a related subject
English proficiency;
Ability to manage, communicate and drive performance
Must be fluent in French and English
Sense of responsibilities
Autonomy and sense of initiatives
Go for IT!
Get in touch with us by sending your CV and cover letter with the following NETW-ENG 2022 12 to [email protected]