| Main purpose of job:
The High Commissioner’s office is busy and works at pace. The outer office has a critical role in facilitating the effective working of teams internally, and the reputation and impact of the High Commissioner externally. This position – as head of the outer office and external protocol – sits at the centre of the work of the High Commission, and is the cog that helps the whole machine work effectively. Day to day will look varied: some time will be spent internally helping to ensure the smooth running of High Commission business, including ensuring sensitive and political note verbales from the MFA are processed, policy decisions are taken, emails are dealt with and actions are completed; some time will be spent managing and developing the outer office team; some time will be spent supporting the team leaders; and some time will be spent externally building relationships with other protocol officers, going ahead of the High Commissioner to act as her public-facing protocol officer. |
| Manage a team effectively (including developing staff and delegating successfully), getting the best out of people, prioritising, being willing to challenge.
Run a smooth and effective office that facilitates work for teams across BHC and for the High Commissioner, improving the impact of the High Commissioner by ensuring their time is spent on the right things. Must have strong relationships across the BHC and a sound understanding of cross-BHC objectives in order to be able to provide reliable advice to the HC. Role and responsibilities will fall across four areas:
Other things will come up, and the incumbent will need to be responsive and discreet when the High Commissioner or Deputy turns to them for advice or support. |
Resources managed (staff and expenditure):
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| Managing budgets
Experience of working with senior officials or VIPs |
| Learning and development opportunities:
The British High Commission in Ghana takes learning and development seriously. The successful candidate will have the opportunity to develop many core and transferable skills through both formal and informal learning and development opportunities, including the full suite of HMG training courses and opportunities and the opportunity to work closely and shadow the High Comissioner. Members of staff are encouraged to make use of the learning and development opportunities that the office has to offer. |
| Working patterns:
Flexible working will be required, working around the demands of the office. |
- All applicants must be legally able to work in Ghana with the correct visa/status or work permit.
- The successful applicant will demonstrate that they meet the requirements under Ghanaian law to work in Ghana.
- The British High Commission in Accra is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.
- Staff recruited locally by the British High Commission in Accra are subject to Terms and Conditions of Service according to local Ghanaian employment law.
- Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
- Information about the Civil Service Success Profiles can be found on this link:https://www.gov.uk/government/publications/success-profiles
- Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5.
- Reference checking and security clearances will be conducted.
- Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
