DKT est toujours à la recherche de nouveaux talents pour ses équipes en pleine croissance. DKT offre un environnement professionnel, axé sur les résultats et amusant où les individus peuvent faire une différence en améliorant la vie des gens partout dans le monde. DKT recherche des personnes qui aiment mettre l’accent sur la responsabilité et la performance. Les candidats doivent être motivés, capables de résoudre des problèmes, attachés à la qualité, à l’aise avec la prise de risque et impatients avec la bureaucratie. Un sens très fort de l’éthique, de l’honnêteté et de l’intégrité est requis.
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Job Description
DKT International seeks candidates for the position of Deputy Country Director. The successful candidate will work with an established DKT program to provide much-needed family planning products and services, developing strategies to ensure high levels of health impact and long-term sustainability. Country of placement will depend on experience, expertise, and DKT needs at the time. It is anticipated that this position will provide time and opportunity for candidates to learn DKT operations, strategy, and systems with an eye to eventually assume a leadership role within DKT. The successful candidate will work with a DKT Country Director in the implementation of a DKT social marketing enterprise, service delivery, or other program to deliver demonstrated impact and results.
This includes working to:
- Ensure robust sales of DKT products and services to consumers.
- Ensure successful launch of new reproductive health products
- Lead the conceptualization and implementation of marketing, sales and behavior change campaigns for a range of products.
- Direct and utilize various media: radio, TV, print, Internet, to reach people with information about family planning and HIV/AIDS.
- Develop strategies such as cross-subsidization to ensure financial sustainability through increased revenue generation.
- Develop and nurture relationships with donors, government, others NGOs, and commercial businesses.
- Develop and execute fundraising strategies to increase resource base.
- Strengthen capacity of health care providers to provide affordable and effective family planning and HIV/AIDS prevention services.
- Manage and report on all product sales and program activities on a monthly basis.
Required qualifications:
- Experience working or living in one or more developing countries.
- Minimum 3 years experience in marketing and sales, social marketing or similar work of an entrepreneurial nature.
- Experience in program and/or financial management.
- Ability to manage and relate well to people from a developing country.
- Conversant in issues of international public health (especially reproductive health).
- Strong organizational and analytical skills.
- Oral and written English skills. Additional languages are a plus.
- Willingness to be posted to other DKT offices at some point in the future.
The candidate must share DKTs enthusiasm for providing and promoting contraceptives in developing countries and should enjoy and be comfortable with all aspects of family planning and reproductive health, including abortion. The ideal candidate may be transferred from one assignment to another country after four to five years. DKT typically hires a person who is accustomed to and enjoys working largely on his/her own with minimal supervision, a person who likes to manage programs and be accountable for the results. Should have strong time management, organizational, and relationship-building skills. Candidates should be results oriented, success-driven, self-motivated, problem solving, comfortable with risk-taking, impatient with bureaucracy. A very strong sense of ethics, honesty, and integrity are assumed. Company Description Since 1989, the nonprofit organization DKT International has been promoting family planning and HIV/AIDS prevention through social marketing in the developing world. DKT operates programs in 20+ countries, and is one of the largest private providers of family planning products and services in the world. For more information, visit www.dktinternational.org
Please submit your letter of interest, CV, and references to [email protected]
Poste 2 : Program Development Manager
Location: Dakar – Senegal – Regional Office
Deputy: N/A
Reporting structure: Regional Director Supervised team: 1 donor reporting officer + 1 monitoring and evaluation officer + call center team
DKT International Francophone West and Central Africa (FWACA)
The social marketing organization, DKT International, was founded in 1989 and is one of the largest private providers of family planning products and services, including HIV/AIDS prevention, in developing countries. DKT International has offices in 24 countries, with a sales presence in 90 countries. With its regional office in Dakar since 2016, DKT International FWACA offers family planning and HIV/AIDS solutions in French-speaking countries in West and Central Africa through its brands Lydia® and Kiss®. DKT International FWACA helps to raise public awareness through innovative social marketing campaigns and targeted communication with traditional and alternative media. DKT International FWACA is active in around ten French-speaking African countries, with offices in Senegal, Côte d’Ivoire, and Cameroon.
For more information, please visit: www.dktinternational.org
Purpose of the position The Program Development Manager reports to the General Management. His/her role is to:
- Ensure positive relationships with key funders on behalf of DKT by delivering scheduled reports and evaluations of our work, as well as interactions and regular meetings as needed
- Ensure qualitative and quantitative analysis of our field operations and markets
- Supervise Lydia® call center activities and reports
- Support internal systems required to track progress and report accurately, appropriately and on time.
- He/she will be working closely with: – Within DKT: the sales team, the finance team, department managers, team supervisors, etc.
– Outside of DKT: DKT’s various funders and stakeholders to ensure that the requirements of our funding agreements are met, and that the broadest strategic interaction is promoted and supported
Main tasks
- Help meet contractual requirements and maintain strong relationships with donors by meeting their expectations through monitoring, reporting, and evaluating both our work and our learning.
- Assume lead responsibility for the consolidation and submission of planned narrative and financial reports to donors
- Ensure that scheduled interaction (meetings, updates, etc.) with donor technical staff is always on track
- Compile and submit all stories and impact videos for each program
- Write and update proposals, grants, and donor reports as requested by donors
- Coordinate meetings, Skype calls, teleconferences with donors at their request
- Work closely with DKT’s finance department to ensure that financial reports are provided on time and as required
- Work closely with DKT teams to ensure that narrative reports are provided on time and as required • Coordinate the organization, mid-level and major donors and partners in providing timely responses to donor questions
- Manage the strategic relationship with other key institutional funders
- Support regular and timely interaction with agency staff to ensure awareness of DKT’s work and strong, ongoing DKT input into strategic thinking
- Participate in the preparation of « concept notes » for fund raising in collaboration with the General Management
- Support the adoption and usage of the DKT results framework as the main means of accountability with a range of other DKT funders 3. Ensure qualitative and quantitative analysis of our field operations and markets
- Propose and conduct field work
- Produce relevant reports for donors and other departments
- Track the evolution of results
- Supervise call center activities and reports
- Manage the call center team in conjunction with the team leader
- Analyze results
- Propose strategies for operation and improvement
- Produce and analyze activity reports
- Other areas of responsibility
- Contribute to meetings as required
- Provide regular progress reports on the above activities to management teams and DKT’s direct line manager
- Coordinate with DKT managers to welcome donors by engaging key stakeholders and conducting program pre-visits prior to donors’ arrival
Education/Work experience/Skills and abilities
- Minimum level of education Master’s degree required, preferably in communications, program management or a related field of study − Experience with a non-governmental organization is preferred
Work experience
− At least 3 to 5 years of experience in a similar position
− Experience working with diverse donors, managing and building relationships
− Experience in project planning as well as coordination, monitoring and evaluations
− In-depth understanding and experience in the use of key quantitative and qualitative methods used in the evaluation of international development programs
− Good working knowledge of results-based management and value for money
− Proven experience in report writing
− Experience in a team supervision rôle
− Experience working with international organizations
Skills and abilities
− Good written communication skills, including writing and editing reports and documents in English mandatory – writing, proofreading, and editorial skills, giving special attention to accuracy and detail
− Good verbal communication and interpersonal skills (to deal with staff at all levels, partners, external agencies and the public)
− Proven personal organizational and time management skills (meeting deadlines and working under pressure, prioritizing workload, multi-tasking, and the ability to adapt and be flexible in a challenging environment)
− General organizational skills (managing and organizing internal meetings and external events such as seminars and conferences)
− Experience in financial management is an asset, ability to budget Understanding of complex ideas, and ability to translate technical language into language that is easily understood by donors Essential personal qualities
− English writing skills required
− Ability to work independently but also as part of a team
− Ability to perform under pressure
− Attention to accuracy and detail
− Proficiency in email, general office software (Microsoft Office suite) and other information programs
− Ability to work with a news agency, marketing organization, NGO, or international organization
− High level of cross-cultural interpersonal skills, personal maturity, and proven ability to influence multiple stakeholders
− Enthusiasm, initiative, and flexibility
− Integrity and honesty
− Leadership and organizational skills Language skills
- Perfect command of written and spoken French
- Perfect command of written and spoken English
- Position Type: 24 Month fixed term contract based in Dakar, Senegal.
- Attractive package with annual bonus
- DKT International FWACA employees benefit from private insurance up to 90%
- Flexible telecommuting
- Travel within the region is expected, up to 10% of the work time Please submit your resume and cover letter to [email protected]
Poste 3 : Regional Sales and Marketing Manager
Reporting to : Regional Director Based in Dakar, Senegal or Abidjan, Cote d’Ivoire
DKT International is a social marketing organisation that provides contraceptives and other reproductive health products and services in 57 countries. It is one of the largest providers of reproductive health products to the private sector in the world. For more information on DKT International, please visit www.dktinternational.org The DKT FWACA Regional Sales and Marketing Manager will be responsible for leadership of product and service sales and marketing in DKT’s Francophone West and Central Africa programme (FWACA). He/She will be responsible for delivering on business plan sales and marketing targets to meet donor and head office commitments. He/She will lead the organisations sales team of approximately 90 staff across 12 countries through direct management of 3 Commercial Managers (based in Senegal, Cote d’Ivoire and Cameroon) and a regional office marketing team of 1-2 staff. He/she will also play an important role on the senior management team which is responsible for the overall leadership of the organisation. Applicants should send materials to [email protected]
Responsibilities
- Plan and execute a marketing strategy for new and existing products and services in all countries in the region with a view to growing both market share and the total market for each product
- Develop research-driven annual marketing plans to budget, and develop and execute marketing campaigns for each product and service on all channels. Continually review and adjust the marketing plan where necessary
- Be the “guardian” of each of DKT’s brands ensuring that brand integrity is maintained at all times
- Work with the knowledge management team to understand markets, customer insights and trends, and competitor activity, and identify and fill gaps in data, to ensure teams understand their markets and campaigns are well targeted to maximize return on marketing investment
- Contract and manage relationships with advertising and design agencies, media agencies, printers, and other suppliers of marketing related materials
- Ensure DKT is viewed by all stakeholders as being market leader and catalytic in the positive transformation of private sector markets in the region by seizing opportunities to present DKT and its products and services
- Constantly seek out new business opportunities, for example by expanding product portfolios, expanding into new territories, and reaching new customer groups
- Oversee region-wide sales for all products and services including leadership of DKT’s sales teams in each country. Ensure business plan volume and revenue targets are achieved for all products and services
- Oversee debtor management and cash collection in each country in line with DKT’s policies
- Work with Commercial Managers and Sales Supervisors to contract distributors and wholesalers to maximize distribution coverage
- Work with sales team supervisors to ensure that sales teams are highly trained, operate with planning and precision, and have the materials they need to maximize sales
- Any other duties reasonably requested by the Regional Director In addition to his/her sales and marketing duties, as a member of the senior management team, the Regional Sales and Marketing Manager will work closely with the Regional Director and other Senior Managers to provide overall strategic direction to DKT FWACA, ensuring DKT FWACA remains consistently focused on its missions and values, by
- providing leadership and direction for all staff, setting an effective agenda and ensuring performance goals are set and met
- ensuring that the organisation remains mission focused, and that the organisation’s culture and team member’s behavior reflect the values of the organisation
- participating in the development and implementation of strategic, business and operational plans
- Where required, representing the organization to the government, donors, the public, and other stakeholders and partners. Always be an advocate for the organisation and its mission Required Skills / Abilities
- A thorough understanding of both marketing and sales, and at least 10 years of experience in sales and marketing leadership positions.
o Experience with healthcare products preferable.
o Experience with remote management (managing a team from another country) preferable
o Experience in Francophone West and / or Central Africa preferable
- The ability to travel frequently, and to spend significant time in the field understanding customers, and getting a hands-on feel for sales teams, customers, market conditions, promotional opportunities and competitor activity
- The ability to drive sales and hit targets in often challenging market conditions
- The ability to manage budgets and make value-for-money decisions
- Experience creating, editing and rolling out mass media, below-the-line, and digital marketing campaigns, including measuring impact by channel
- Skilled in both creative and analytical thinking to ensure that DKT campaigns are trendsetting, impactful and answer to consumer needs and wants
- Excellent leadership and interpersonal skills including the ability to inspire, guide and support teams and 3rd party partners across countries
- Fluent in both French and English, both verbal and written
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