Depuis 20 ans, la mission de CHAI est de sauver des vies et de réduire le fardeau de la maladie dans les pays à revenu faible et intermédiaire du monde entier. Nous visons à renforcer le gouvernement et le secteur privé pour créer et maintenir des systèmes de santé de haute qualité dans les pays où nous travaillons.
Poste 1 : Director, Diversity, Equity and Inclusion (DEI)
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries (LMICs). We work at the invitation of governments to support governments and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work alongside our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension and other non-communicable diseases, and we work urgently to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, we work to create sustainable, and high-quality healthcare systems. Our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of passionate individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with 85 percent of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org
CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
Overview of the DEI Director role:
As a part of CHAI’s organizational commitment to advancing our DEI work, and as the next step forward in our journey, CHAI is hiring its first Diversity, Equity and Inclusion (DEI) Director. Reporting into CHAI’s CEO, this leadership position has both strategic organizational influence and responsibility for the hands-on implementation of new DEI initiatives. The Director will lead the development of a vision and strategic plan that champions the importance of advancing CHAI’s values around diversity, equity and inclusion into action, both internally and in our programmatic work.
This position will be based in a CHAI program country, subject to Country Director approval. The position is expected to have up to 30% international travel.
Responsibilities
DEI Strategy:
- In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.
- In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.
- Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.
- Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation
- Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.
- Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests
- Manage the deliverables, timelines, and budgets related to internal DEI initiatives
- Manage the creation and availability of shared DEI resources that are accessible across the organisation.
- Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.
- Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.
Training:
- Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws.
- Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.
- Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.
- Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.
- Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion
- Serve as an advisor to country and program teams seeking to pursue tailored DEI training.
Safeguarding:
- Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding
- Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factor
Committee Work:
- Serve as a member of the DEI Committee and provide strategic support to advance key priorities
- Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.
- Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)
Policies, Process, and Procedures
- Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce
- Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making
- Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion
Qualifications
- Experience: Bachelor’s Degree plus 10 years work experience; or Advanced Degree plus 8 years work experience in human resources, social sciences, business or a related discipline, with a focus on diversity, equity, and inclusion
- Deep knowledge of DEI principles, philosophies, practices, and methodologies, and demonstrable ability to use these to inform policy and facilitate trainings across a diverse global audience
- A fundamental understanding of current DEI issues and challenges faced by organisations in the not-for-profit sector, with particular focus on organisations with operations in sub-Saharan Africa, Southeast Asia Pacific, and Latin America and the Caribbean
- Knowledge and experience in cultural competency skills development and implementing equity, diversity and inclusion programs, trainings and educational tools
- Experience advancing an organizational culture into one of inclusivity, equity, and diversity in a global environment
- An understanding of the cultural, and historical contexts in one or more of the regions in which CHAI’s programs operate
- Self-motivated and capable of working independently as well as with a team of collaborators
- Ability to multi-task and work in a fast-paced, limited structured environment
- Excellent interpersonal skills; strength in developing and maintaining relationships at multiple levels
- Experience working in a multinational, multilingual, and multi cultural work environment with virtual teams
- Respect for, knowledge of, and skills to engage with people from different cultures and backgrounds
- Strong written and oral communication skills
- Knowledge of international and local labor laws and as it relates to DEI
- Fluency in written and oral English
Preferred:
- Fluency in an additional language used in our regions of operation
- Prior experience living and working in a country in sub-Saharan Africa, Southeast Asia Pacific and Latin America and the Caribbean
- Familiar with the public health landscape and the narratives on power dynamics in the development space
- Experience working in a global and/or decentralised environment
#region3 #jobreference4.
Poste 2 : Health Informatics Associate, Francophone West Africa
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org
CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
Overview of Team
CHAI’s global malaria and NTDs program provides direct technical and operational support to countries around the globe to strengthen their malaria and NTD programs and reduce the burden of these preventable, treatable diseases. We support governments to scale up effective interventions for prevention, diagnosis, treatment, and surveillance, with the goals of sustainably reducing the number of malaria and NTD-related illnesses and deaths worldwide in the short-term and accelerating progress towards malaria and NTDs control and elimination in the long term.
Technology can play a catalytic role in achieving these objectives. Building strong government-owned information systems can substantially improve data availability, quality, and access, reduce redundancies and inefficiencies created by parallel systems, and enable the automatic generation of compelling analytics for data-driven decision making – collectively empowering malaria programs to implement more strategic evidence-based interventions while optimizing limited resources.
Overview of Role
CHAI is seeking a highly motivated individual to strategically drive technology adoption and data system improvements within malaria control programs, empowering them with better tools and better data to dramatically improve the prompt diagnosis and treatment of malaria, to ensure the success of large scale protection measures such as bet net distribution campaigns, and ultimately to reduce malaria cases and deaths. The Associate will join an entrepreneurial and close-knit team, and will have the opportunity to drive substantial impact across this portfolio of work in several countries.
CHAI places great value on relevant personal qualities including resourcefulness, tenacity, independence, patience, humility, and strong work ethic. The candidate must be able to work independently to drive implementation and have deep personal commitment to producing results.
Responsibilities
Technology Project Management (40%)
- Develop and document user-centered requirements in line with programmatic objectives and data needs, including data entry forms, user workflows, dashboards, and system integrations.
- Manage technology vendors to ensure product configurations and developments are on track and in line with defined requirements; test developer outputs and provide regular feedback on bugs and functionally
- Directly configure data collection, management, and reporting tools and systems as needed (e.g., DHIS2, ODK, CommCare), including user-friendly dashboards
- Manage ongoing tracking and prioritization of software development activities; proactively manage changes in project scope, identify potential challenges and roadblocks, and develop contingency plans
Technology Implementation (40%)
- Develop system roll-out plans and support system installation, device set-up, and operational readiness ahead of implementation
- Build digital and data capacity within government staff by developing manuals, SOPs, and training materials; train stakeholders and end users in the administration and use of information technology
- Cultivate a culture of data-use within malaria programs by ensuring data visualizations are automated, simple, clear, and action-oriented for program staff at all levels
- Develop and implement sustainability plans with Ministry of Health staff to ensure the long-term success of digital health interventions
Strategic Guidance and Stakeholder Engagement (20%)
- Engage closely with Ministry of Health (MOH) programs, in-country partners, and regional/local CHAI teams to develop a deep understanding of user requirements for malaria surveillance and public health campaigns
- Provide guidance to MOH programs and stakeholders in the selection and application of technology tools to solve public health problems.
- Play a translational role in communicating technical approaches, software/hardware specifications, and implementation guidance to non-technical staff within the MOH, partner organizations, and other CHAI team members
- Serve as a thought leader for CHAI teams, MOH programs, and stakeholders on regional and country-level digital strategies, approaches, and guidance
Qualifications
- Bachelor’s degree, ideally in relevant field (information systems, epidemiology, public health, computer science)
- Working proficiency in both English and French
- At least three years’ working experience as a business analyst, product manager, technical project manager, or in a similar role working closely with stakeholders to define and deliver business requirements for technology initiatives
- Proven experience in planning, designing and implementing technology-based solutions across the full software delivery lifecycle with stakeholders and users, preferably for disease surveillance
- Ability to work with diverse stakeholders, including healthcare workers, Ministry of Health program staff, NGO partners, the WHO, technology companies, and academic partners
- Comfort and proactiveness with learning new technologies; DHIS2 experience strongly preferred
- Exceptional communication skills with people of varied professional and cultural backgrounds; experience communicating technical concepts to non-technical users
- Ability to think strategically and anticipate future consequences and trends
- Ability to work well both independently and as part of a multidisciplinary team
- Strong work ethic, integrity, credibility, and dedication to CHAI’s mission
- Ability to be effective, calm, and flexible in high-pressure situations, to handle multiple tasks simultaneously and to effectively prioritize
- Proven ability to function in a fast-paced work environment
- Ability to travel approximately 30% of the year
Advantages
- Knowledge of common health information management systems and digital global goods (e.g., DHIS2, OpenLMIS, OpenSRP, CommCare, OpenMRS)
- Understanding of interoperability principles and standards (HL7, IHE, FHIR)
- Visualization software experience (Tableau, PowerBI)
- Software languages: SQL, JavaScript, html
- Knowledge of malaria or other global infectious diseases
- Experience working and communicating with government officials and multilateral organizations